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Story of Honesty: PMPML Bus Conductor returns “Lost Smartphone” to Commuter, Refuses to Take Monetary Appreciation

The most awaited moment finally arrived when the commuter reached the bus depot where he witnessed the Bus Driver, Bus Conductor Gavit and Ticket Checker, Mr. Maral, standing together with some other staff to handover the "lost smartphone" back to Adv. Vaish. "The moment was overwhelming. I was finding myself short of words to see such a friendly gesture shown by the PMPML staff towards an ordinary man. I thank Gavit and PMPML for displaying utmost honesty and sincerity in my case," said the overwhelmed commuter.

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PMPML Bus Conductor returns smartphone to the commuter who left it behind
PMPML Bus Conductor Vinayak Gavit in the image

Believers and followers of “Honesty is the best policy” still exist in the world, at least proven by a good Samaritan bus conductor, Vinayak Gavit, of Maharashtra’s Pune Mahanagar Parivahan Mahamandal Limited (PMPML). The story of honesty began when Mumbai’s Adv. Durgesh Vaish travelled to Pune on Sunday, Dec 27, 2020 for an official work when he boarded a PMPML bus with bus conductor, Vinayak Gavit, aboard. While busy in managing his stuff, the commuter missed his smartphone in the bus, only to realize it after he deboarded the PMPML bus.

The real hardship began to chase the bus and reach the bus to regain access to the “lost” hefty priced smartphone in the bus. “Though the chase to reach the bus was still on, I had very li’l hope to regain my smartphone. The very important contact numbers, especially the documents stored in the smartphone were making me sweat in anxiety,” said Vaish while recalling the moment. The commuter still had li’l hope to regain access to his smartphone and dialled his own number multiple times. He took a sigh of relief after the good Samaritan bus conductor, Gavit, answered the phone call and asked Adv. Vaish to relax and meet him at the nearest bus depot, Upper Depot, Pune.

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The most awaited moment finally arrived when the commuter reached the bus depot where he witnessed the Bus Driver, Bus Conductor Gavit and Ticket Checker, Mr. Maral, standing together with some other staff to handover the “lost smartphone” back to Adv. Vaish. “The moment was overwhelming. I was finding myself short of words to see such a friendly gesture shown by the PMPML staff towards an ordinary man. I thank Gavit and PMPML for displaying utmost honesty and sincerity in my case,” said the overwhelmed commuter.

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Adv. Vaish also mentions (smilingly) that he did try to offer PMPML staff his gratitude in the monetary form, however, the PMPML staff refused to take any money from him in return. “आपके अप्प्रेसीएशन के शब्द ही काफी हैं मेरे और PMPML के लिए (your appreciation is enough for me and my organisation),” replied Gavit and the bus driver.

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In 2012, a Brihanmumhai Electricity Supply & Transport (BEST) bus conductor, Ganpat Satre, had found a bag full of 200gm gold ornaments worth Rs. 5.80 lac left behind by a commuter in the bus he was in-charge of. He returned the bag to the Kurla Depot Manager who handed over the bag to the real owner of the bag. Satre was honored by the then Depot Chairman, Ashok Patil.